Reporter – masvingocity.org.zw

In a development set to enable ease of doing business, the City of Masvingo has unveiled an online bill enquiry function on its website. A centralised system that digitalises all accounts information for ratepayers.

Ratepayers can log on to www.masvingocity.org.zw, click on the Pay Bill Now tab and proceed to enter account number and contact to be able to enquire and pay bills. The system automatically updates accounts information.

The introduction of online bill enquiry has been received well by hordes of residents as it ensures that residents access their accounts to enquire balances and process payments conveniently.

Given the ever-present payment alternatives like mobile money services such a feature is going to be very effective and conducive for residents. Currently, Council has been making use of mobile money services such as Ecocash, OneMoney as well as bank transfers.

Key among the advantages of online payments is the creation of a cashless society, eliminating the issues of queueing in Revenue Halls, bringing major convenience to ratepayers.

The Council’s initiative works with the full support of a locally designed server that computes the data quickly and updates the whole system. The system is independent of wholesome operations, allowing independent activities to transact then compile data in the background, instead of pulling the whole database to offer a service, adding so much speed on the serving terminal. Plans are underway to introduce a mobile application to cater for the service as well.